Legal Information

Terms and Conditions

 Last Updated: December 19, 2020 

These Terms and Conditions (the “Agreement”) are an agreement between you (“User” or “you” or “your”) and KITSB. This agreement takes effect when you access our website. You represent to us that You are lawfully able to enter into contracts (e.g. You are not a minor). If you are entering into this Agreement for an entity, such as the company you work for, you represent to us that You have legal authority to bind that entity. You acknowledge that You have read the Agreement, and you agree to its terms of service and all policies posted on the KITSB website. This Agreement sets forth the general terms and service of your use of the products and services made available by us and on our website (collectively, the “Services”).

Company Content

Except for User Content (as defined below), all content available through the Services, including designs, text, graphics, images, video, information, software, audio and other files, and their selection and arrangement, and all software used to provide the Services (collectively, “Company Content”), are the proprietary property of the Company or the Company’s licensors. Company Content may not be modified, copied, distributed, framed, reproduced, republished, downloaded, scraped, displayed, posted, transmitted, sold or exploited for any purpose in any form or by any means, in whole or in part, other than as expressly permitted in this Agreement. You may not, directly or indirectly, reverse engineer, decompile, disassemble or otherwise attempt to derive source code or other trade secrets from any Company Content. Any use of Company Content, other than as specifically authorized herein, is prohibited and will automatically terminate your rights to use the Services and any Company Content. All rights to use Company Content that are not expressly granted in this Agreement are reserved by the Company and the Company’s licensors.

 User Content 

You may upload, store, publish, display, and distribute information, text, photos, videos, and other content for your website on or through the Services (collectively, “User Content”). User Content includes any content posted by you or by users of any of your websites hosted through the Services (“User Websites”). You are solely responsible for any and all User Content and any transactions or other activities conducted on or through User Websites. By posting or distributing User Content on or through the Services, you represent and warrant to us that (i) you have all the necessary rights to post or distribute such User Content, and (ii) your posting or distribution of such User Content does not infringe or violate the rights of any third party.

 Solely for purposes of providing the Services, you hereby grant to KITSB a non-exclusive, royalty-free, worldwide right and license to: (i) use, reproduce, publicly perform, publicly display, modify, translate, excerpt (in whole or in part), publish and distribute User Content; and (ii) make archival or back-up copies of User Content and User Websites. Except for the rights expressly granted herein, KITSB does not acquire any right, title, or interest in or to the User Content, all of which shall remain solely with you. 

We exercise no control over, and accept no responsibility for, User Content or the content of any information passing through our computers, network hubs, and points of presence or the internet. We do not monitor User Content. However, you acknowledge and agree that we may, but are not obligated to, immediately take any corrective action in our sole discretion, including without limitation suspension of all or a portion of the User Content or User Websites or terminate any and all Services without a refund if you violate the terms of this Agreement. You hereby agree that KITSB shall have no liability due to any corrective action that we may take.

 Billing and Payment Information 

1.  Payment 

   It is your responsibility to ensure that your payment information is up to date, and that all invoices are paid on time. You agree to pay for the services in advance, on or 5 days after the due date (including holidays). If you fail to do so, your services will be suspended.

   Payment must be made first by monthly, quarterly, or yearly (follow the package) and cannot be refundable in the whole part if the Agreement or any relevant part is terminated during the period of the payment. Payments shall be made according to the statement. All taxes, duties, and other charges payment made by any government authority in relation to this Terms of Service are responsible by the customer.

   All payments shall be made via MOLPay, PayPal, VISA, Mastercard, or bank in to KITSB. All payments are private and secured by SSL. Customers’ details regarding credit cards or debit cards will not be recorded.

   If you want to set up auto renewal, you need to make payments through PayPal and set an automatic payment to our PayPal ID on the same day you made your first payment every month.

   For customers subscribing to Dedicated Server and/or Co-Location. All services will be automatically renewed (except for share hosting services) on their contract renewal date. Customers who want to terminate the service are responsible to request for termination and provide KITSB in advance thirty (30) days written notice through billing@KITSB. If you fail to do so, your services will be suspended.

2.  Taxes 

   You will be responsible for the payment of all taxes, fees, and other charges made by any government authority in relation to this Agreement (other than taxes payable on the overall income of KITSB).

3.  Late Payment or Non-Payment 

   Any invoice that is outstanding may result in the suspension or termination of services. Access to the account will not be restored until payment has been received. If you fail to pay the fees as specified herein, we may suspend or terminate your account. We will not activate new orders or activate new packages for customers who have an outstanding balance on their account.

   All product services are subject to being reclaimed and all content deleted if you fail to make a timely payment. You have three (3) months from the expiry date to pay the outstanding amount due for all products services. After 3 months, the data will be permanently deleted and cannot be restored.

4.  Fraud 

   It is a violation of this Agreement for you to misuse or fraudulently use credit cards, charge cards, electronic funds transfers, electronic checks, or any other payment method. We may report any such misuse or fraudulent use, as determined in our sole discretion, to governmental and law enforcement authorities, credit reporting services, financial institutions, and/or credit card companies.

5.  Price Change 

   KITSB reserves the right to change prices, the monthly payment amount, or any other charges at any time. It is your sole responsibility to periodically review billing information provided by us through the user billing tool or through other methods of communication, including notices sent or posted by us.

6.  Promotions 

   All promotions and discounts for all product services can only be redeemed by using the promo code from https://www.KITSB/specials .  KITSB can reject any promo code if the offer has ended.

 Renewal 

You will receive a renewal reminder 30 days or 7 days,

 depending on product services, before the service expires. If you would like to renew the service, you are required to pay KITSB the fee described at the reminder, or can perform a self-renewal at KITSB Customer Portal https://secure.KITSB/clientarea.php.

 Termination 

Customer will receive a renewal reminder 30 days before the service is expired. You shall receive a renewal reminder 30 days before the service expires. If you would like to renew the service, you are required to pay KITSB the fee described at the reminder or can perform a self-renewal at KITSB Customer Portal https://secure.KITSB/clientarea.php.

For customers subscribing to Dedicated Server and/or Co-Location. All services will be automatically renewed (except for share hosting services) on their contract renewal date. Customers who want to terminate the service are responsible to request for termination and provide KITSB in advance thirty (30) days written notice through billing@KITSB.

Upon termination of this Term of Service:

– Termination will occur on all the customer’s right.

– All outstanding balance fees will be allocated as responsibility to the customer.

– All the materials related will be returned to KITSB without any copies retention.

– Any debts or unpaid payment from the customer will give the rights to KITSB to refer to a third-party collection agency to collect the payment.

– The customer shall be responsible for copying or backing up all the data and content that stored at KITSB servers. KITSB will not be responsible to transfer content to another party.

– After seven (7) days of the termination period, all the data will automatically clear and remove from the system without notice.

– KITSB will not be responsible to refund any proportion of the software and/or any licensing fees when the customer’s services include the purchasing of software licenses by KITSB on behalf of the client.

 Refund 

Any request for a refund can be made through an open ticket or live chat. The refund request is only applicable if there is any problem, trouble, difficulty, malfunctioning, complication, or issue with our site, server, services, products, panels, or hosting. Any request for a refund due to a change of mind, not interesting with our services, bored with our services, zero knowledge with our services, or without any reasonable excuse are not valid.

 Backup And Data Loss 

Your use of the Services is at your sole risk. KITSB does not maintain backups of dedicated accounts or the Services purchased by you. You should not rely on the company for backup. It is solely your responsibility to maintain backups. KITSB is not responsible for files and/or data residing on your account. You agree to take full responsibility for all files and data transferred and to maintain all appropriate backups of files and data stored on the KITSB servers.

 Affiliate Program  

Any self-referrals are not allowed. We have the rights to eliminate all self-referral commissions. We will update your commission 30 days after you made your referral payment. Any claim will be processed within 30 days after request was made. If the referral requests a refund within 30 days, the commission for that referral can be removed. KITSB reserves the right to amend the Terms of Service of this offer without any prior notice. Minimum commission claim is RM100. Affiliate claim currency is in MYR only.