Privacy Policy

Last updated: 2024

1. Introduction

FlyZ (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

2. Information We Collect

2.1 Information You Provide

  • Account information (name, email, phone number)
  • Profile information (profile picture, bio, location)
  • Content you post (text, images, videos)
  • Messages and communications
  • Payment information
  • Survey responses and feedback

2.2 Information Automatically Collected

  • Device information (IP address, device type, operating system)
  • Usage data (interactions, time spent, features used)
  • Location data (if permitted)
  • Cookies and similar tracking technologies
  • Log data

3. How We Use Your Information

We use your information to:

  • Provide and maintain the Service
  • Process payments and transactions
  • Personalize content and advertisements
  • Analyze platform usage and trends
  • Communicate with you
  • Ensure platform safety and security
  • Comply with legal obligations

4. Information Sharing and Disclosure

4.1 We May Share Information With:

  • Service providers and business partners
  • Law enforcement when required
  • Other users (based on your privacy settings)
  • Advertisers (in aggregated, non-identifiable form)

4.2 Business Transfers

If FlyZ is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Retention

We retain your information for as long as necessary to:

  • Provide our services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

Media content (images and videos) may be deleted at our discretion to manage storage resources.

6. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Download your data
  • Withdraw consent

7. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

  • Encryption of data in transit and at rest
  • Regular security assessments
  • Access controls and authentication
  • Employee training on data protection

8. International Data Transfers

We may transfer your information to countries outside Malaysia. When we do, we ensure appropriate safeguards are in place.

9. Children’s Privacy

Our Service is not intended for children under 13. We do not knowingly collect information from children under 13.

10. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences
  • Analyze usage patterns
  • Deliver targeted advertising
  • Improve user experience

You can control cookie settings through your browser.

11. Third-Party Links and Services

Our Service may contain links to third-party websites and services. We are not responsible for their privacy practices.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any material changes through the Service or via email.

13. Malaysian Personal Data Protection Act 2010

We comply with the Personal Data Protection Act 2010 (PDPA) of Malaysia, which regulates the processing of personal data in commercial transactions.